Terms and Conditions

1. Scope

These Terms and Conditions govern the contractual relationship between GreatMapleAdv and participants in our AI education programs, training services, and consulting offerings. They apply to all courses, workshops, coaching sessions, and educational services in the field of artificial intelligence education. By registering for a course or entering into a consulting agreement, you agree to these terms.

2. Services and Contract Formation

The offerings from GreatMapleAdv are subject to availability. Course registrations or client orders are only considered accepted after written confirmation from GreatMapleAdv. The contract is formed upon receipt of confirmation by the client or when GreatMapleAdv begins providing the service.

3. Service Description

Our services include AI courses, workshops, individual coaching, organizational consulting, and digital learning formats in the field of artificial intelligence education. The exact service description is derived from the respective order confirmation or training contract. Content, methods, and timeframes in our materials and on the website serve as guidelines and may be adjusted to optimally address current needs and group dynamics.

4. Payment Terms

Payment for training and consulting services is due within 14 days of receiving the invoice without deduction, unless other payment terms have been agreed upon. For long-term training programs or organizational consulting, individual payment plans may be arranged. Payments are made by bank transfer, credit card, or other payment methods specified on the website. In case of late payment, we reserve the right to charge interest at the statutory rate and to withdraw from the contract.

5. Cancellation and Refund Policy

  • Cancellation by the Participant:
    • Up to 21 days before course start: Full refund available
    • 14-20 days before: Cancellation fee of 40% of the course fee
    • 7-13 days before: Cancellation fee of 60% of the course fee
    • Less than 7 days before: Full fee is due, substitution with another participant is possible
  • Cancellation by GreatMapleAdv:
    • If a course or consultation cannot be conducted due to force majeure, illness of the instructor, or insufficient number of participants, the participant will be informed immediately. In this case, payments already made will be fully refunded or, at the participant's request, credited toward a replacement date.

6. Course Delivery and Quality

GreatMapleAdv conducts all training and consulting with the highest professionalism, mindfulness, and expertise. We reserve the right to make content adjustments to best meet the needs of participants and accommodate current developments in the field of AI. For individual coaching appointments, rescheduling is free of charge up to 72 hours before the agreed time. The minimum number of participants for group training varies depending on the format and is specified in the announcement.

7. Liability and Personal Responsibility

GreatMapleAdv works according to recognized methods of AI education and comprehensive organizational consulting. However, no guarantee can be given for specific results or personal transformation experiences, as these depend significantly on the personal commitment and openness of the participant. Our training and consulting do not replace medical or psychotherapeutic treatment. Participants acknowledge that they are responsible for their own experiences and decisions during and after the training. GreatMapleAdv's liability is limited to intent and gross negligence.

8. Intellectual Property and Usage Rights

All training materials, methods, concepts, and digital content are protected by copyright and remain the intellectual property of GreatMapleAdv. They are provided to participants for personal use only and may not be reproduced, distributed, or used for commercial purposes without express written permission. Participants commit to maintaining the integrity of the methods and concepts.

9. Confidentiality

GreatMapleAdv commits to absolute confidentiality regarding all personal and company-related information disclosed during training and consulting. Participants also commit to treating other participants' personal experiences confidentially and creating a space of trust. References and testimonials will only be used with the express permission of the persons or organizations concerned.

10. Data Protection

Participants' personal data is used exclusively for conducting the training and for customer support. Data will only be shared with third parties if necessary for contract execution or with the express consent of the participant. Further details on handling personal data can be found in our Privacy Policy.

11. Jurisdiction and Applicable Law

Canadian law applies. The place of jurisdiction for all disputes is the location of GreatMapleAdv in Toronto, Canada.